Privacy policy

Privacy Policy

Controller for data processing:

Jason Timmermann

Ziegeleiweg 2

38179 Schwülper

Email: info@stellar-ropa.com

We appreciate your interest in our online store. Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your data.

1. Access Data and Hosting

You can visit our website without providing personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, the amount of data transmitted, and the requesting provider (access data) and documents the retrieval. This access data is evaluated solely to ensure the smooth operation of the site and to improve our offerings. This is to protect our legitimate interests in presenting our offerings correctly in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

2. Data Processing for Contract Execution and Contact

2.1 Data Processing for Contract Execution

We collect personal data when you provide it to us in the course of your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because we need these data to process the contract or your contact request. Without providing them, you will not be able to complete your order or send your contact request. The data collected can be seen from the respective entry forms.

We use the data you provide to process contracts and respond to your inquiries (including inquiries about and handling of any warranty and performance claims as well as any statutory update obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. Further information on data processing, including transfer to service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiration of any tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data for further legally permitted purposes, which we inform you about in this policy.

2.2 Contact

In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, provided you voluntarily share these with us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such because we need these data to process your contact request. The collected data can be seen from the respective entry forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data for legally permitted purposes, about which we inform you in this policy.

3. Data Processing for Shipping Purposes

To fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we share your data with the shipping service provider responsible for delivery, to the extent necessary to deliver the ordered goods.

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[The document continues similarly with further sections on Payment Processing, Advertising via Email and Phone, Use of Cookies, Social Media Engagement, Data Protection Compliance, and User Rights, as well as links to various legal and data management resources.]

3. Data Processing for Shipping Purposes (continued)

Forwarding Data to Shipping Providers for Delivery Notifications

If you have provided your express consent during or after your order, we will forward your email address and phone number to the selected shipping provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. This allows them to contact you for delivery notifications or coordination purposes before delivery.

You can revoke your consent at any time by sending a message to the contact details provided in this privacy policy or directly to the shipping provider at the contact address listed below. After revocation, we will delete your data for this purpose unless you have expressly consented to further use of your data, or we reserve the right to use your data in ways permitted by law, which we inform you about in this policy.

DHL Paket GmbH

Sträßchensweg 10

53113 Bonn, Germany

DPD Deutschland GmbH

Wailandtstraße 1

63741 Aschaffenburg, Germany

4. Data Processing for Payment Handling

When handling payments in our online shop, we work with the following partners: technical service providers, financial institutions, and payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the payment method selected, we transfer the necessary data for processing the payment transaction to our technical service providers, who act on our behalf, to the authorized financial institution, or to the selected payment service provider. This data transfer is necessary to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment directly, for example on their website or through an integrated service during the ordering process. The privacy policy of the respective payment service provider applies in such cases.

If you have questions about our payment processing partners or the basis of our cooperation with them, please refer to the contact information provided in this privacy policy.

4.2 Data Processing for Fraud Prevention and Payment Process Optimization

In some cases, we may share additional data with our service providers, who use this data as our processors for fraud prevention or to optimize our payment processes (e.g., billing, handling disputed payments, supporting accounting). This processing serves to protect our legitimate interests in fraud prevention and efficient payment management, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Advertising via Email and Phone

5.1 Email Newsletter with Subscription

If you subscribe to our newsletter, we use the necessary or separately provided data to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via the unsubscribe link provided in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to use your data in ways permitted by law, which we inform you about in this policy.

5.2 Email Newsletter without Subscription and Your Right to Object

If we receive your email address in connection with the sale of a product or service and you have not objected, we reserve the right to send you regular offers for similar products from our range by email, based on § 7 para. 3 UWG. This serves to protect our legitimate interest in direct advertising in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via the unsubscribe link in the promotional email, without incurring any transmission costs other than those based on standard rates.

After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to use your data in ways permitted by law, which we inform you about in this policy.

5.3 Phone Advertising

If you have given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your provided or separately shared data for our own advertising purposes, such as informing you about interesting offers and products. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or by verbally indicating so during each call. After revocation, we will delete your phone number unless you have expressly consented to further use of your data, or we reserve the right to use your data in ways permitted by law, which we inform you about in this policy.

6. Cookies and Other Technologies

General Information

To make visiting our website more attractive and to enable the use of certain functions, we use various technologies, including cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device, allowing us to recognize your browser the next time you visit (persistent cookies).

Privacy Protection on End Devices

When using our online offerings, we deploy strictly necessary technologies to provide the requested telemedia service. Storing information on or accessing information stored on your end device does not require consent in these cases.

For non-essential functions, storing information on or accessing information stored on your end device requires your consent. We would like to inform you that, if consent is not given, some parts of the website may not be fully usable. Your consent remains in effect until you adjust or reset your device settings.

Subsequent Data Processing via Cookies and Other Technologies

We use technologies that are essential for the operation of certain website functions (e.g., shopping cart function). These technologies collect and process IP addresses, the time of visits, device and browser information, and information on your usage of our website (e.g., shopping cart content). This serves our legitimate interest in providing an optimized presentation of our offerings in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill legal obligations (e.g., proving consent to process your personal data) and for web analysis and online marketing purposes. More information on these purposes, including the legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings

You can find cookie settings for your browser at the following links:

Microsoft Edge / Safari / Chrome / Firefox / Opera

If you have consented to the use of these technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you may revoke your consent at any time by sending a message to the contact information provided in this privacy policy.

7. Use of Cookies and Other Third-Party Technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise specified for each technology, their use is based on your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR. Once the purpose is achieved and the use of each technology ends, the data collected in this context will be deleted. You may revoke your consent at any time with future effect. Further information on how to revoke consent can be found in the “Cookies and Other Technologies” section. For more details on our cooperation with each provider, please see the individual technology descriptions. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the details provided in this privacy policy.

Use of Facebook Services

Facebook Analytics

As part of the Facebook Business Tools, data collected with the Facebook Pixel on your use of our website generates statistics on visitor activity on our website. Data processing is based on an agreement on order processing by Facebook (by Meta). This analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ad Manager)

Through Facebook Ads, we promote our website on Facebook (by Meta) and other platforms. We define the parameters of each ad campaign, with Facebook (by Meta) responsible for implementing them, including determining the specific placements for individual users. Unless otherwise specified, data processing is based on a joint controller agreement per Art. 26 GDPR. The joint responsibility is limited to data collection and transmission to Meta Platforms Ireland. Further processing by Meta Platforms Ireland is not included in this agreement.

8. Social Media

We maintain online presences on Facebook (by Meta), Instagram (by Meta), and YouTube.

Our Presence on Facebook, Instagram, and YouTube

With your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR, your data is automatically collected and stored for market research and advertising purposes when you visit our online presence on these social media platforms. Using pseudonyms, user profiles are created to show advertisements that may match your interests. Cookies are typically used for this purpose. For detailed information on data processing by each social media provider, as well as contact information and settings to protect your privacy, please refer to the data protection policies linked below. If you need assistance, feel free to contact us.

  • Facebook (by Meta)

    Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland

    Data collected by Meta Platforms Ireland about your use of our presence on Facebook (by Meta) is usually transferred to Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing while visiting a Facebook (by Meta) fan page is based on a joint controller agreement according to Art. 26 GDPR. Additional information (e.g., about Insights data) can be found here.

  • Instagram (by Meta)

    Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland

    Data collected by Meta Platforms Ireland about your use of our presence on Instagram is usually transferred to a Meta Platforms, Inc. server in the USA. Data processing while visiting an Instagram (by Meta) fan page is based on a joint controller agreement according to Art. 26 GDPR. Additional information (e.g., about Insights data) can be found here.

  • YouTube

    Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland

    Data collected by Google on your use of our presence on YouTube is usually transferred to a server in the USA. Additional details can be found in Google’s privacy policy here.

Our service providers operate and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection, including the USA, Canada, Japan, South Korea, New Zealand, the United Kingdom, and Argentina. For other countries like Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico, where no adequacy decision exists, our cooperation relies on standard contractual clauses approved by the European Commission.

9. Contact Options and Your Rights

9.1 Your Rights

As a data subject, you have the following rights:

  • According to Art. 15 GDPR, the right to request information on your personal data processed by us.
  • According to Art. 16 GDPR, the right to request the correction of incorrect or incomplete personal data stored by us.
  • According to Art. 17 GDPR, the right to request the deletion of your personal data, unless further processing is required:
    • for exercising the right to freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest, or
    • for asserting, exercising, or defending legal claims.
  • According to Art. 18 GDPR, the right to restrict the processing of your personal data under certain conditions, such as when the accuracy of the data is disputed.
  • According to Art. 20 GDPR, the right to receive your personal data in a structured, commonly used, and machine-readable format or to request the transfer to another controller.
  • According to Art. 77 GDPR, the right to file a complaint with a supervisory authority, typically where you reside or work or where our business is located.

Right to Object

Where we process your personal data to safeguard our legitimate interests, as explained above, you may object to this processing with future effect. If the data processing is for direct marketing purposes, you may object at any time. If processing serves other purposes, you may object if reasons arise from your particular situation.

After you exercise your right to object, we will no longer process your personal data for these purposes unless there are compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

If the data processing is for direct marketing purposes, we will cease using your personal data for this purpose after you object.

9.2 Contact Options

For questions about data collection, processing, or use, to request information, corrections, restriction, or deletion of data, or to revoke consent or object to a particular data use, please contact us directly via the contact details provided in our legal notice.

The privacy policy was created using the Trusted Shops Legal Text Generator.